What is the US law on refunds if you purchase online non tangible goods such as an ebook?

Posted Saturday, June 5, 2010 by admin


I recently bought an ebook that just contained more ads then content and I wanted to request a refund. The website taht i bought it from said i needed to test all “tactics” first before i could get one but I think this is in violation of US law. Am i right?
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Posted in Law & Ethics

2 Comments on "What is the US law on refunds if you purchase online non tangible goods such as an ebook?"

  • Eleph said on Jun 6th, 2010 at 7:11 PM:

    ( a customer satisfaction law?) I don’t think so but you might sue

  • Ray L said on Jun 8th, 2010 at 12:06 PM:

    there is no such law, you could contact your credit card company for a refund

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